Privacy & Cookie Policy

Who is responsible

Atallutions Technologies Unip. Lda., Av. D. João II, Nº 35, 11 A, 1990-083 Lisboa, Portugal, is the data controller for the personal data described in this policy. You can reach us at hello@atallutions.com.

What we collect

Data you give us. When you use the contact form or email us, we receive what you send: your name, email address and message, and optionally your company, role, budget, timeline and priority.

Usage data. When you browse the site, and only if you accept analytics cookies, we receive technical information such as your approximate location, browser and device type, pages visited, time spent, and the site that referred you. This data is aggregated and does not identify you by name.

Cookies

We use a consent tool (Usercentrics) that asks for your choice before any non-essential cookie is set. You can change your choice at any time through the cookie settings link at the bottom of any page.

• Necessary cookies keep the site working and remember your cookie choice and language. They do not require consent.
• Analytics cookies (Google Analytics 4) help us understand how the site is used so we can improve it. They are set only if you accept them.

We do not use advertising or cross-site tracking cookies.

Why we use your data

• To reply to your enquiry and discuss a possible project with you.
• To send you a confirmation that we received your message.
• To understand how the website is used and improve it.
• To meet legal obligations and protect our rights.

We do not sell personal data and we do not use it for automated decision-making or profiling.

Legal basis

We process enquiry data because it is necessary to take steps at your request before entering into a contract (GDPR art. 6(1)(b)) and because we have a legitimate interest in responding to people who contact us (art. 6(1)(f)). Analytics data is processed only with your consent (art. 6(1)(a)), which you can withdraw at any time.

Who we share it with

We share personal data only with providers that help us run the site and handle enquiries: our email and hosting providers, Google (Google Analytics, if you accept analytics cookies) and Usercentrics (cookie consent). Each of them processes data on our instructions under a data processing agreement.

Some of these providers may process data outside the European Economic Area. When that happens, the transfer is covered by the EU–US Data Privacy Framework or the European Commission's Standard Contractual Clauses.

We may also disclose data if the law requires it or to protect our rights, safety or property.

How long we keep it

Enquiries are kept for as long as needed to respond and follow up, and no longer than 24 months after our last contact unless a project starts, in which case the data becomes part of the client relationship. Analytics data is kept for 14 months. Data we must retain by law (for example invoicing records) is kept for the legally required period.

Security

The site is served over HTTPS, access to enquiry data is limited to the people who need it, and our providers are chosen for their security standards. No method of transmission or storage is completely secure, but we take reasonable steps to protect your data.

Your rights

Under the GDPR you can ask us to:

• Confirm whether we hold data about you and give you a copy.
• Correct data that is inaccurate or incomplete.
• Delete your data.
• Restrict or object to how we process it.
• Give you your data in a portable format.
• Withdraw consent you have given, without affecting processing that happened before.

To exercise any of these rights, email hello@atallutions.com. We answer within one month. If you are not satisfied with our response, you can lodge a complaint with the Portuguese supervisory authority, the Comissão Nacional de Proteção de Dados (cnpd.pt), or the authority in your own country.

Changes to this policy

We may update this policy when our practices or the law change. The date at the top shows the current version. Substantial changes will be announced on this page.

Contact

Questions about this policy or your data: hello@atallutions.com, or by post to Atallutions Technologies Unip. Lda., Av. D. João II, Nº 35, 11 A, 1990-083 Lisboa, Portugal.